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CRM specialist update software appoints Dr. Mirjam Riesemann and Christian Stadlmann to the executive board

Board changes at the Viennese CRM vendor

update software AG, one of Europe’s leading providers of customer relationship management (CRM) systems, is set to change its management. As decided in the meeting of the supervisory board, the new board consists of Todd Brooks, Mirjam Riesemann and Christian Stadlmann.

At the meeting of the supervisory board on October 13th, the responsible persons together decided to initiate changes to the management team. The previous members of the board, Thomas Deutschmann (CEO), Uwe Reumuth (CFO) and Arno Huber (CTO), have resigned with immediate effect.

Supervisory board looks to the future with new appointments

The supervisory board was keen to find replacements for the top management level with experience of update. For this reason, the decision to nominate two former vice presidents of the company was made. Frank Hurtmanns, chairman of the supervisory board, expressed his gratitude to the previous board members: "On behalf of the entire company, I would like to thank our previous management team for their excellent work over the past years. We are pleased to entrust the future development of the company to the new management team."

The new team now consisting of Todd Brooks, Mirjam Riesemann and Christian Stadlmann, combines long-term experience at update and in the CRM sector with the strategic expertise required to continue the success of the company.

New management team dedicated to customer experience approach

Todd Brooks (CEO) has been a member of the update software AG executive board since September 2014. He has many years of management experience in the software sector and previously worked for two consulting companies. He reaffirms: "100 percent customer success is our top priority. We will support this with our customer experience approach. "

Over the past two years, Miriam Riesemann (CMO) succeeded in completely reforming the company’s image and marketing strategy, increasing the number of prospects and CRM projects significantly. She adds: "The new management team is facing an exciting time: With the shift towards becoming a customer experience provider, our goal is to provide an even broader solution and increase added value for our customers. We are really looking forward to addressing these new challenges. "

Christian Stadlmann (CSO) already has several years of experience in the software industry and has been at update for almost ten years. As Sales VP, he played an important role in the successful transformation to a hybrid provider and the increasingrevenues. “I'm looking forward to shaping the future of CRM together with our major shareholder Aurea. I have known the industry for many years, and in my view the focus on customer experience will provide a big opportunity for the company to evolve strategically. ", says Stadlmann.

About update software AG

update software AG ( was founded in Vienna in 1988 and is one of Europe's leading providers of premium customer relationship management solutions, with over 200,000 users in more than 1,600 businesses worldwide. update has subsidiaries in Germany, Switzerland, the Netherlands, France and Poland. update software AG is listed on the Frankfurt stock exchange and currently has around 300 employees. In 2013, the company posted revenue of EUR 33.1 million.

update’s customers include ALK Abelló, Bawag P.S.K., Daiichi Sankyo, Danfoss, Hansgrohe, MagnaSteyr, Paul Hartmann, Raiffeisen Schweiz, ratiopharm, Reis Robotics, Saint Gobain, Sandoz, Terex Material Handling & Port Solutions, UnicreditBank Hungary, Hamburger Sparkasse and 130 other German savings banks. update maintains strategic partnerships with companies such as Atos Origin, Hewlett Packard, Sensix and Steria Mummert Consulting, as well as update’s hosting partners.