Press and News
Interview (e-learning): Steve Fiehl, co-founder & CIO of CrossKnowledge
bsoco: What makes CrossKnowledge unique in the field of online training today?
Steve Fiehl: CrossKnowledge is an engaging, forward-looking digital learning solution, driving business outcomes and the ability to transform individuals and entire organizations. We provide a customized, fully integrated learning solution and implement it at unmatched velocity.
CrossKnowledge’s learning solution is complete — bringing together our cutting-edge technology and world-class content into a blended environment. Only CrossKnowledge has the experience, agility, and foresight to help you build an innovative and more effective learning solution. CrossKnowledge, a Wiley brand, serves over 10 million users in 130 countries.
bsoco: Who exactly would your clients be?
Steve Fiehl: Since its foundation, CrossKnowledge has been recognized as a long-lasting and trustworthy partner. CrossKnowledge understands the complexity of its clients’ challenges and supports their transformation thanks to personalized and powerful digital learning solutions. We work with large organizations across all verticals, and have rolled out successful transformation projects with companies such as Ricoh, L’Oréal, SwissLife, Philips or Telenor.
bsoco: What are the keys to a successful digital learning strategy?
Steve Fiehl: For L&D professionals, it’s a constant challenge to create learning programs that will engage employees and drive lasting results for the individual as well as for the organizations. Based on our years of experience with global clients, we believe they are a few keys to make learning impactful. Learning must trigger engagement and motivation for every individual. It should be active and purpose driven, and always prove its value through measurable results. It’s also essential that learning occurs in an ecosystem, where each individual can learn and teach. Finally, learning must be able to occur anywhere, at any time and take into account the constraints of the individual. This is why offering curated, carefully selected content accessible from any device will tremendously boost learner engagement. Combining and applying these principles will lead learners and organizations towards successful and impactful learning.
bsoco: What development methodologies do you use?
Steve Fiehl: The CrossKnowledge Difference comes from a unique combination of world-class digital content, cutting-edge technology & superior support and expertise. We provide a complete range of courses that’s easily customizable and built using the top minds from universities across the globe. Our learning technology is easy and fast to integrate and implement, with an exceptional user experience. Our team of dedicated experts provides you with support and acts as your learning team. They set goals for your learning solution, then measure against those goals to provide full transparency and accountability.
bsoco: Thank you for the answers.
The CrossKnowledge suite is a cloud-based technological platform made up of exclusive applications dedicated to the deployment of your training strategies. It allows you to implement blended learning and social learning programmes, to develop distance learning content and skills assessment programmes… or to organise combinations of these different types of project.More details of this software
It allows you to implement the following:
• blended learning projects using our Training Solutions technology;
• social learning projects using our Community Solutions technology;
• mentored learning projects using our Mentoring Solutions technology;
• professional e-learning content development using our Mohive authoring tool. … and to offer a new learning experience.
CrossKnowledge believes that such a platform must not be restricted to classroom and e-learning strategies, but must combine formal and informal learning (on-line dialogues, blogs, etc.), long-term learning paths and immediate training, and PC-based and mobile learning experiences, all built into a single Learning Portal.
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