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UK workforce cites technology as key to better work-life balance

London, UK – November 18 2013 – As UK companies prepare for recovery, employees are ready to embrace technology, believing it helps them achieve a better work-life balance and work more effectively.

This is according to a survey of more than 2500 UK employees carried out by market research company Opinion Matters on behalf of ADP®, a leading global provider of Human Capital Management (HCM) solutions. The research examines employee attitudes about work and the findings are published in the ADP report The Workforce View in 2013.

Technology continues to transform working life, with 45% of employees saying it has changed their role or career in the past year. Contrary to fears about technology blurring the lines between work and home life, many employees welcome the ability technology gives them to manage their working life, with 21% asserting it helps them achieve a better work-life balance. One in ten say technology helps them do their job better, enabling them to work more flexibly.

Employees aged 35 – 44 years are marginally more likely to see technology allowing them to balance work and home (23%), while employees in the youngest group (aged 16 – 24 years) are least likely to view technology as helping. While older workers are more positive about the role of technology in working life, the research reveals intergenerational tension around IT, with some older workers believing their younger peers expect to get promoted more quickly because they are tech-savvy.

Looking geographically at the data, employees in London and the North East are most likely to say technology aids their work-life balance (26% and 23% respectively), while employees in Northern Ireland are least inclined to praise its impact (16%).

HR-related industries are the most enthusiastic about embracing technology, with employees in Recruitment (38%) and HR (32%) positive about the impact of technology on working life. In contrast, only 15% of workers in Legal roles, 20% in Admin and 20% in Customer Services cite technology as helping them achieve a better work-life balance. While almost a third (31%) of IT workers are positive about technology, these employees are more than twice as likely than the general workforce to feel technology blurs the lines between work and home.

Parallel research conducted for ADP by Opinion Matters among 205 UK Human Resources Directors (HRDs) and published in The Workforce View in 2013 explores the impact of technology on the HRD role. 63% of HRDs say technology has changed how they communicate with the workforce, citing better collaboration as the chief benefit, followed closely by two-way communication.

Maria Black, MD ADP UK, said: “Human Resources professionals recognise how technology can unlock talent and help employees work more effectively. As part of the strategic conversation about people and performance across the C-suite, there is a clear opportunity for HRDs to work with their colleagues in the IT department to drive further improvement.”

For more information on “The Workforce View in 2013” research, please visit


Independent market research agency Opinion Matters undertook online panel fieldwork of a representative sample of UK workers in both the public and private sectors between July 23rd and August 7th 2013 of 2577 employees and 205 Human Resources Directors.

About ADP

With more than $11 billion in revenues and more than 60 years of experience, ADP®(NASDAQ: ADP) serves approximately 620,000 clients in more than 125 countries. As one of the world's largest providers of business outsourcing and human capital managementsolutions, ADP offers a wide range of human resource, payroll, talent management, taxand benefits administration solutionsfrom a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act(ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealersthroughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 0800 180 4994 or visit the company's UK Web site at follow us on Twitter @ADP_UK

A flexible, configurable and easy to use Human Resource Management solution. Through the automation of HR processes, and by empowering management through intuitive dashboards, it will support your business with better management and administration of employee life cycle events, in addition to planning and executing workforce business needs. Its flexible framework will enable you to align industry best practices with your organisation’s culture, and accommodate change as your business evolves.

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