Established in 1996, Welcome Real-time serves Banks, Payment Processors and Marketing Providers through its range of loyalty and customer relationship management solutions and services. Headquartered in Aix-en-Provence (France), Welcome counts other offices in Paris, Singapore and São Paulo. Welcome Real-time has implemented its solutions in over 20 countries, across 5 continents, proving its ability to meet diverse business needs.
The “Loyalty Impact At Store” solution is dedicated to merchants and is enabled by payment players. It leverages on the payment transaction time, transforming these 4 seconds into a moment of interaction between the merchant and the consumer, inviting the customer to come more frequently, to buy more, or to come soon. This solution also builds-up customer knowledge at merchant's point of sale and allows a smooth customers engagement. The solution helps merchants to drive traffic and to increase the ticket size. On top of the value add to the merchant, the solution creates a real stickiness of the retailers to the bank, by adding value to their acquiring services